Privacy Policy

Last updated: [DATE — fill in before publishing]

Draft — replace bracketed placeholders (business name/address, contact email, jurisdiction, effective date) and have this reviewed before relying on it for real customers.

This policy explains what information BillCheck ("we," "us") collects when you use billcheck.com (the "Site") and the bill-review tool, and what we do — and don't do — with it.

1. What we collect, and why

The itemized bill text you paste. When you submit a bill for review, the text you enter is sent to our AI provider (Anthropic, which operates Claude) to generate the analysis and letter. We do not save this text on our own servers after the request completes — it exists only for the duration of that one review.

Payment information. We do not collect or store credit card numbers. Payment is processed entirely by Stripe, our payment processor; your card details go directly to Stripe and never touch our servers. We receive only a wallet token, the pack you purchased, and a Stripe order/session ID.

Support requests. If you use the "Need help?" form, the name, contact info, order code, and message you provide are sent by email to us via our email provider (Resend). We do not store these in a database — they exist as an email in our inbox, like any other email you might send us.

Local browser data. Your wallet token (which identifies your purchased credit balance), language preference, and temporarily-saved pending bill text are stored in your browser's local storage. This data stays on your device and is only sent to us as part of the specific requests described above — we don't have a separate server-side account database tied to your identity.

Anonymous usage analytics. We use Umami, a privacy-focused analytics tool, to see aggregate traffic and which steps of the site people use (e.g., how many visitors reach the pricing section, or complete a check) — never to identify you individually. Umami does not use cookies and does not collect personal data or track you across other websites.

2. What we do NOT do

We do not sell your data to anyone.
We do not use your bill content for advertising or marketing.
We do not use tracking cookies or third-party advertising trackers.
We do not require an account, email signup, or password to use the tool.

3. Third parties we share data with

Anthropic — processes the bill text you submit to generate the analysis. See Anthropic's privacy policy.
Stripe — processes payment; handles your card details directly. See Stripe's privacy policy.
Resend — delivers support-form submissions to our email inbox. See Resend's privacy policy.
Umami — provides anonymous, cookieless traffic analytics. See Umami's privacy policy.

We do not share your information with any other third party, and we never sell it.

4. Data retention

Bill text: not retained after the review completes.
Wallet credit balances: retained until used, tied to your wallet token rather than your identity.
Support emails: retained in our inbox for as long as normal email retention (you can ask us to delete a specific support email — see Section 6).

5. Children's privacy

This Site is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

6. Your choices and rights

You can clear your wallet token and local data at any time by clearing your browser's local storage — note this forfeits any unused purchased credits, so contact support first if you have a remaining balance you want preserved.
You can ask us to delete any support-request email we hold about you by contacting us at [SUPPORT EMAIL].
If you are in the EU/UK or California, you may have additional rights (access, correction, deletion, portability) under GDPR or CCPA. Contact us to exercise these; given how little we retain, most requests will already be satisfied by the above.

7. Security

We take reasonable measures to protect the limited information we handle, but no online service can guarantee absolute security. Payment information is handled entirely by Stripe's PCI-compliant systems, not by us.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

9. Contact

Questions about this policy: [SUPPORT EMAIL]. You can also reach us through the "Need help?" form on the bill-check page.